Security is one of our priorities

During team meetings, you share important and highly confidential data.

The good news is that our information security management system (ISMS) covers it. All our teams, the technical team particularly, are aware of best security practices.


Regulatory Compliance


Security best practices like OWASP Top 10 and a privacy policy are integrated into the design phase and continuously during updates.

We are ISO 27001 certified and implement best practices to ensure the security of customer data.

The Beekast app is audited each year by a third party. Penetration tests and vulnerability scans are conducted once a year by independent security experts.

Beekast fully complies with the European General Data Protection Regulation (GDPR) and protects your personal data, respecting your rights to the fullest extent.

Security patches are released daily. When a critical vulnerability is detected, a patch is installed within the hour.

The Beekast app is hosted by a supplier that is ISO 27001 and SOC2/SOC3 certified.

Data Security


Technical security for Beekast access

Data protection


Authentification

Beekast app users have to sign in with secure access methods (password, OAuth protocol or SSO).

Data location

Data is currently stored in several data centers in Europe (in Ireland) and is covered by European data protection legislation.

Stream cipher

The app can only be accessed via the HTTPS protocol.

Backups

Data is automatically backed up daily in encrypted storage at a different data center for geo-redundancy.

Security for internal access

Internally, access to the platform is granted using private/public encryption keys.

Privacy

Access to production data is strictly controlled and limited to the support and production monitoring teams.

Access rights

The Beekast app provides highly granular access controls for its sessions so that the organiser has complete freedom in managing access rights for their sessions.

 
 

Service Availability


Our services are hosted in a cluster on redundant infrastructure at three separate data centers, ensuring that each one has 24/7 availability.


1 hour

Mean time to resolution (MTTR)

99,9 % (Ai)

Availability rate

99,9 %

Operational availability rate (Ao) over the past two years


Requests for support are generally handled quickly when they are submitted during regular business hours (8 a.m. to 7 p.m. CET) to [email protected] or through live chat.


If you have any requests or questions about security at Beekast, please contact us at [email protected]