Security is one of our priorities

During team meetings, you share important and highly confidential data.

The good news is it’s all covered by our information security management system (ISMS). And everyone on our technical team is aware of security best practices.

Data security

Technical security for Beekast access

Authentication

Beekast app users have to sign in with secure access methods (password, OAuth protocol or SSO).

Stream cipher

The app can only be accessed via the HTTPS protocol.

Security for internal access

Internally, access to the platform is granted using private/public encryption keys.

Access rights

The Beekast app provides highly granular access controls for its sessions so that the organiser has complete freedom in how they manage access rights for their sessions.

Data protection

Data location

Data is currently stored in several data centres in Europe (in Ireland) and is covered by European data protection legislation.

Backups

Data is automatically backed up every day in encrypted storage at a different data centre for geo-redundancy.

Privacy

Access to production data is strictly controlled and limited to the support and production monitoring teams.

Regulatory compliance

Security best practices like OWASP Top 10 and a privacy policy are integrated in the design phase and continuously during updates.

The Beekast app is audited each year by a third party. Penetration tests and vulnerability scans are conducted once a year by independent security experts.

The Beekast app is hosted by a supplier that is ISO 27001 and SOC2/SOC3 certified.

Security patches are released daily. When a critical vulnerability is detected, a patch is installed within the hour.

Beekast fully complies with the European General Data Protection Regulation (GDPR) and protects your personal data, respecting your rights to the fullest extent.
Beekast fully complies with the European General Data Protection Regulation (GDPR) and protects your personal data, respecting your rights to the fullest extent.

Service availability

Our services are hosted in a cluster on redundant infrastructure at two separate data centres, ensuring that each one has 24/7 availability.

  • Mean time to resolution (MTTR): 1 hour
  • Availability rate: 99.9% (Ai)
  • The operational availability rate (Ao) over the past two years is 99.5%
  • Requests for support are generally handled within 15 minutes when they are submitted during normal business hours (8 a.m. to 7 p.m. CET) to [email protected] or through live chat

 

If you have any requests or questions about security at Beekast, please contact us at [email protected]