With more than 20,000 customers worldwide and 5,000 employees, Reynolds and Reynolds positions itself as the global leader in software and services for automotive retail. Its customers include most of the world’s car manufacturers, many importers, dealers and agents, as well as a large share of the biggest French, European and American dealer groups.
It is within Reynolds and Reynolds France that the training department uses Beekast every day. Its mission is twofold: helping customers get up to speed with the solution, and developing the skills of the consultant-trainers responsible for rolling it out.
Yet one question keeps coming up: how do you turn every training session, every meeting, every internal survey into a moment where people truly take part, rather than a mere formality?
The challenge: conversations that existed, but didn’t flow
Before Beekast, Reynolds and Reynolds France’s practices were conventional and sometimes limited:
- Surveys sent by email, time-consuming to consolidate and analyze manually
- Participants who were often passive during internal training sessions, mere recipients of the content rather than active contributors to it
- Customer feedback tools that did not meet the security and compliance criteria set by headquarters
“The conversations were there, but they lacked interactivity, energy and centralization.” — Céline Vacca, Training Quality Manager
The result: time-consuming processing of feedback, learners who were often passive in internal training sessions and meetings, and scattered data that had to be pieced back together by hand.
The solution: Beekast as the common platform for every moment of exchange
Reynolds and Reynolds France has made Beekast the common platform for a wide range of uses across the company — well beyond training. The training department uses it to energize its internal sessions with quizzes, votes and word clouds, to track delayed (“cold”) satisfaction with its training courses alongside its existing management platform, and to upskill its trainers through self-assessments.
Beyond training, Beekast also powers team meetings and annual reviews, is used to distribute the surveys of the quality process — notably as evidence for indicator 32 of the Qualiopi certification — and supports the company’s internal events, from team-building activities all the way to the celebrations of Reynolds and Reynolds France’s 40th anniversary!
Every session follows the same three-step rhythm:
- Before: activities are prepared according to the learning objective — quizzes, polls, icebreakers.
- During: a “weather report” gauges everyone’s state of mind right from the start, then regular interactions keep attention high and check understanding.
- After: the results are used directly in the debrief materials.
And it is precisely this human dimension that stands out most when you ask Céline Vacca what would be missed most if Beekast disappeared tomorrow:
“What we would miss most, without hesitation, is the interactive and playful dimension it brings to our internal training sessions, our questionnaires, our surveys and our meetings.” — Céline Vacca, Training Quality Manager, Reynolds and Reynolds France
In short: what Beekast brings to Reynolds and Reynolds France
- More dynamic and participatory internal training sessions, with more engaged learners
- Centralized collection, where feedback used to be scattered across emails
- Faster, more visual analysis of results, for real time savings
- Use that goes beyond training: meetings, quality process, Qualiopi evidence, internal events
Day to day, it’s simplicity that makes the difference for the team: immediate onboarding, an intuitive interface, activities set up in a few minutes, and enough different formats to never run the same session twice.
